Our customer is an Australia based CPA firm and provides accounting, bookkeeping, tax planning and preparation, SMSF compliance and audit, and Business Activity Statement (BAS) preparation services to startups and SMEs.
The firm’s customer base includes entrepreneurs, partnerships, corporations, trust, non-profit organizations and individuals.
The CPA firm hired professional accounting services and set up their bookkeeping and accounting processes and systems. The management of the firm was not happy and realized that all accounting services are not satisfactory in delivering results. The firm started to rethink their decision and was planning to outsource bookkeeping and accounting services.